Building a Bank of The Future Through Intelligent Automation
Photo by Alex wong on Unsplash The bank [...]
How to optimise customer service in line with the new WhatsApp pricing
Photo by Alexander Shatov on Unsplash February 2022 [...]
The WhatsApp privacy policy debate: Separating fact from fiction
Photo by Christian Wiediger on Unsplash From screaming [...]
The real-time customer
Photo by Josh Carter on Unsplash The Microsoft [...]
Channelling Customer Expectations through WhatsApp
Markets are noisy and busy. Companies are clamouring for customer [...]
Everyone is on WhatsApp, so why isn’t your contact centre?
Image: Tim Reckmann, Flickr (CC license) When was [...]
INOVO launches WhatsApp product to help contact centres enhance customer service and CX
Contact centre solution and optimisation company INOVO has launched a [...]
