The cloud relationship – it’s complicated
Photo by Kelly Sikkema on Unsplash Cloud remains [...]
Future-proof cloud considerations to take for post-lockdown success
Photo by John Schnobrich on Unsplash Adopting the [...]
New era of retail an opportunity for enhanced customer experience
Image - Pete (Flickr), CC license In the [...]
4 rules for targeting improved customer experience
Photo by NEC Corporation of America with Creative Commons [...]
Accelerating customer loyalty
Image - Bloei.se, CC license Visit a consumer [...]
SMMEs contribute 36% to economy
Image by Throughly Reviewed, CC license SMMEs are [...]
Seven keys to successful self-service
Martin Abegglen, Flickr (CC) More and more businesses [...]
Balancing the digital revolution
Wynand Smit, INOVO CEO Customers who prioritise digital [...]
POPI is coming, are businesses ready?
Years in the making, the Protection of Personal Information Act [...]
Hosted contact centres market to surge
Jan Kuhn, INOVO Director The global hosted contact centre market is [...]
