Building a Bank of The Future Through Intelligent Automation
Photo by Alex wong on Unsplash The bank [...]
How speech analytics can improve business performance
Even though the speech analytics market is expected to see [...]
Building customer relationships in an age of disloyalty
SH Palash, Flickr (CC license) As businesses we [...]
Making it easier for financial services customers
Image - Matt Madd (CC license) Managing finances [...]
Traveling customers require specialized service
Matt Madd, Flickr (CC license) Arranging a vacation [...]
Data-driven excellence in customer service
Image - Sebastian Sikora, Flickr (CC license) Customer [...]
Shedding data without losing insights in financial services
Image - KamiPhuc, Flickr (CC license) Data evangelists [...]
Contact centre and customer service innovations gaining a foothold in 2018
Image - dirkcuys (Flickr), CC license In South [...]
Enhancing cross-channel communication in financial services
Wynand Smit, INOVO CEO According to the recent [...]
Complex financial transactions need simple solutions
According to the recent global Customer Experience in Banking Survey, [...]
