Comparing savings, specials and discounts in tourism/leisure sectors
flowcomm, Flickr (CC license) Cape Town - During [...]
3 habits of successful contact centres
Image courtesy of ER24 EMS (Pty) Ltd. (CC license) [...]
Adding chatbots to your customer service portfolio
Matthew Hurst, Flickr (CC license) Companies are increasingly [...]
Who owns CX?
Jessica Paterson, Flickr (CC) All employees must understand [...]
SMMEs contribute 36% to economy
Image by Throughly Reviewed, CC license SMMEs are [...]
Adequate support and access to funding will ensure SMMEs’ success
Rui Miguel Matos (Flickr), CC license Small businesses [...]
Customer Service – are self-service channels right for your business?
Jan Kühn, director at INOVO According to recent [...]
Press Release – Big Business CX improvements now available for SME contact centres
28 February 2017 SMEs present great opportunities for invigorating the [...]
Customer-centric customer service tech for SMEs
SMEs make up 40 per cent of businesses operating in [...]
Three back office hacks for improved customer service
Thomas Heylen, Creative Commons Licence Communication, time and [...]
