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Business Partners & Solutions
Business Partners and Solutions
"INOVO provided Capitec with fantastic support and expertise in getting our new telephony solution implemented and serving clients in 2 weeks. We saw immediate improvement in client service as a result of their solution"
- Graham Lee - Divisional Executive: Client Experience Delivery, Capitec Bank"INOVO’s level of technical innovation is far ahead of other players in the contact centre industry. They’re always offering new ideas to help us improve.”
- Mario Magalhaes, Head of IT, Avon"Since engaging with Vodacom and INOVO in 2014, we have found partners that are responsive, reliable, and fully committed to helping us reach our business objectives. I would have no hesitation in recommending them as a business solution and technology partner"
- Chris Knight, Chief Risk Officer, Tenacity Financial Services"Working with INOVO has helped us to offer better customer service and get the most out of our contact centre resources and staff. The results: higher customer satisfaction, major cost optimization and an increase in productivity"
- Steve Cohen, Managing Director, Sage Pastel"Exceptional customer experiences is at the heart of our business and partnering with INOVO has enabled us to delight our customers with every interaction, on every channel.”
- Leigh-anne Phaweni, Lead: Relationship Centre SA, Avon JustineINOVO’s approach really sets them apart. By agreeing to a proof of concept, there was very little risk and we could judge them based on results. After 4 weeks, our conversion rate had increased by 50%! Continuing to work with them was an easy decision
- Richard Anderson, COO South Africa, Sigma Connected