INOVO customers are companies whose business is directly or indirectly related with the Call/Contact. Our customers are companies committed to continued quality improvement, firms that seek to optimize their resources while providing the best Customer Care service possible.
You can download some of the many case studies of successful installations.
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Lancet Laboratories aims to maintain its position as the leading private laboratory in Southern Africa |
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In 1991 Medipost Pharmacy identified a need amongst its customers to have some of their medication delivered to them on a regular basis. Market research informed us that the need and opportunity for a courier pharmacy extended beyond our existing customer base.
Developing this opportunity led towards the establishment of Medipost as the first courier pharmacy in South Africa, and this remains our core business today: we offer our nationwide customers their chronic medication and other healthcare products at competitive fees and distribute the medication to them by courier, at no additional cost.
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Outsourcer |
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Telecommunications Provider |
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PSG FutureWealth is an investment facilitator that offers unique investment solutions to the retail and institutional market.
We provide a regulatory solution to retirement funds, investment managers, structured product providers, fund administrators and other providers of products who require a life licence to regulate or enable their product offering.
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Invincible Outsourcing aims to build the number one outsourced customer-service offering in South Africa. We pledge to create happy customers who feel truly supported.
We can do this at a cost saving of up to 40% because of the innovations we've developed combining a unique educational institution, a BPO centre, and an exceptional technology backbone, provided by Presence, Inovo, ECN, Datatec, and Cisco. Our unique model means unrivalled customer service, massive training and development for the industry, the lowest staff turnover in a solution that removes thousands of young South Africans from poverty. It's a BPO revolution and education revolution that creates social upliftment while delivering a world class managed customer care solution. Be part of it!
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Direct Channel Holdings (Pty) Ltd is South Africa 's leading privately owned Business Process Outsourcing (BPO) service provider positioned to provide a range of contact centre solutions and business processing outsourcing services.
At a time when outsourcing of call centres and other business process outsourcing was in its infancy in South Africa , Direct Channel started in August 2001 as a small six seat call centre servicing just one client. The company has since successfully established its position within the South African market building a client list of top blue chip listed companies largely in financial services and banking, and also the insurance, telecoms, retail and automotive sectors. |
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Altech Autopage Cellular is the largest independent service provider in the country, offering you the right networks, right packages, right advice as well as getting it right for you. All ways! With connections to all handset manufacturers, they take pride in their knowledge and service. They have a nationwide network of partners to assist you. |
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The Blue Financial Services Group was founded in 2001 to provide a broad spectrum of services to an African market that faced serious deficiencies in the financial and housing arenas. The group currently has branches across Africa, in South Africa, Botswana, Zambia, Uganda, and Tanzania
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New Integrated Credit Solutions (Pty) Ltd (Nics) was founded in the year 2001 by its current CEO Mr. Baker Maseko. It is a fully empowered national provider of credit management and debt recovery solutions to both the private and public sector. They have a centralized 200 sitter call centre in Pretoria and a 60 sitter in Johannesburg and is running 2 fully integrated and auditable technology systems, suitable for debt collection in both the public and private sector.
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Credit U Financial Services (previously known as Kagisano Group Holdings) was established in March 2002 with the aim of providing short-term credit to address the financial needs of a target market of which the majority falls within the range of LSM levels 4-7.
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Founded in 2006, ACOS (African Contact Outsource Solutions) is an Outsource Contact Centre facility. ACOS provides services to customers with the need for any number of agents on a monthly rental basis.
ACOS’ Contact Centre is a state-of-the-art facility. It uses the best of breed in contact centre technology, namely AVAYA and Presence
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Past clients of RC&C will know that they have become independent, and that they are now an autonomous asset management finance company – Quince Asset Rentals. The move has allowed them to become more aggressive in their determination to become the best, the leader in asset management solutions. |
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The Impophoma query logging call centre is a 24 hour, seven days a week support function of the maintenance programme for the Building and Electromechanical installations and operations at client departments. The query logging centre supports the maintenance of Lifts/ Elevators and Escalators, Boilers and Steam reticulation systems, Air Conditioning Plants and stand-alone units, Emergency power generators, Electrical substations and distribution systems, Water treatment plants, Laundry equipments, Kitchen equipments, Access control, Compressors, etc through the logging and resolution of calls from relevant Gauteng Provincial Government facilities. |
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Resolve Strategy Consulting (RSC) provides solutions across the entire spectrum of management consulting disciplines. Our ability to bring these disciplines together, coupled with our understanding of change and transformation, ensures that the solutions we provide to our clients are holistic. For ease of reference, we have structured our service offerings into three key areas: strategy, information management and operations. |
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