Products
Avaya Technical Services
Implementation Services:
With a combined deployment total of around 50% of the Avaya installed base in South Africa, our experienced skills are able to deal with any solution irrespective of size or complexity. Doing this cost effectively, based on the task at hand rather than a percentage of equipment cost, is a major differentiator!!
Project Management
Installation
Integration
Configuration
Data based administration
User Training
The cost of on-going support, no longer have to be the biggest expense item on your IT budget.
Why engage in a Hardware Support Contract if your business actually requires Availability?
Why pay a “penalty” on a Hardware Support Contract if you’ve invested in a complete redundant system? (More boxes, more spares)
Design (Re-design) the solution for maximum availability without a significant increase in complexity and/or cost and reduce all single points of failure.
Secure all vulnerable devices and circuit pacts i.e. surge protection etc.
Reduce or illuminate the dependency on Hardware Support Contracts.
Provide pro-active routine maintenance services to enhance availability.
Produce pro-active resource utilization reports for capacity planning.
Overall reduction of up to 50% (Architecture dependant) on support contracts with significant increase in availability.
Shared remote services.
Shared onsite response services.
Dedicated onsite resources, backup by remote services.
Reduced rates on pre-paid points system.
