About Us
INOVO Telecom (Pty) Ltd is a South African company, offering a high value technology proposal to the contact centre market.
Traditionally the setup of a contact centre, required substantial capital expenditures on hardware and software, it requires IT and telecom skills to service and maintain the infrastructure and customers had to go through long procurement, implementation and integration cycles to finally benefit from the solution.
INOVO's Contact Centre Solutions focus on enhancing productivity and customer service, significantly improving the efficiency and revenue of outbound activities, better process adherence, quality management and ease of contact centre management through its extensive reporting capabilities.
INOVO therefore provides a complete communication solution including best of breed products, professional services and consulting on call centre requirements, complete implementation, integration, training and after-sales service.
