Welcome to Inovo - Call Centre on Demand
INOVO is a leading global supplier of Telephony and Contact Centre solutions. At INOVO we believe that the true value in technology is unlocked by how the technology is applied in the organization. High operational costs, flexibility or agility to adapt to customer requirements, access to technology and capital, time to market, business continuity and specialized skills are some of the major challenges that organizations face by using traditional telephony, contact centre and self-service solutions.
At INOVO we strive to break down these barriers by building innovative solutions, we combine the best technology, flexible commercial models, great service, and exceptional technical and operational skills to exceed the business needs, revenue growth objectives and cost containment goals of our customers.
We have developed flexible commercial models:
Most of our products are available as a Service (pay per month) which means we:
Reduce Capital outlay and thereby increase the access to technology of the broader South African market.
Reduce the need for specialized skills and therefore reduce the operational costs of technology.
Provide predictable expenditure. No additional expenditure on upgrades during the term of the agreement. The solution is always updated and upgraded. The customer receive all the benefits of upgrades.
Since our inception, INOVO has adhered to a “customer centric” philosophy that puts the customer first and delivers what the customer defines as value. We follow a consultative approach to providing technology solution as the technology in itself is only the enabler. True value can be unlocked by understanding our customers environment and applying our operational and technical expertise to ensure that the technology delivers true business benefits.
Exceed the business needs, revenue growth objectives and cost containment goals of our clients. Focus not only on technology but how technology can applied in the organization to leverage people, processes and existing technology.
Give our customers the EDGE! Form a partnership with each of our customers. INOVO is a service organization and follows a consultative approach to business. We want to assist our customer on an ongoing basis to optimize their environment, increase flexibility and automate processes.